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For best display effect, please login via Chrome browser which supports HTML5.( Download ) 。
With Chrome browser, you can receive notification for the latest chat message on your computer by allowing Desktop Notification in related setting.

After entering the Live Chat window, you will see a pop-up inquiry for the setting, just click “allow”.

After you set “allow”, the message you receive from the gentleman will pop up at the lower right corner of the screen, even when you are away from the Livechat window (the window must not be closed). By doing this, you will not miss any message.